•1 min read•from Photography
First bad review
Our take
Navigating a difficult client experience can be challenging, especially when it disrupts your creative confidence. After a senior photoshoot where your clients expressed dissatisfaction with the images and requested extensive edits, you may be feeling unsure about the next steps. With six years of shooting experience and an otherwise stellar track record, it’s natural to feel defeated. Should you consider a refund for the discounted session, or focus on editing the images to the best of your ability?
Hopefully this is allowed here! But I need some advice. I did a senior photoshoot yesterday and sent them 10 images this morning. They hated them and started to pick apart the images and asking me to photoshop a bunch of different things. They also asked how many images they’d receive and I said 50-75 for the hour session and they were disappointed with that number. I’ve been shooting for 6 years and have never received a bad review. Do I refund them ? (It was a very, discounted session) do I edit them the best I can and just call it a day? I’m really at a loss and feeling defeated.
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