One bedroom Airbnb listed as 3 bedrooms. Airbnb removed my review. What do I do?

| I recently stayed at a property in Sorrento listed as three bedrooms. I was travelling with my brother and my teenage daughter so the bedroom count mattered. I left the following review with 3 stars: I rated this apartment by averaging the rooms. Bedroom 1: 4.5 stars. I didn’t sleep here, but my brother seemed satisfied, and if you stand on a chair you can glimpse the sea over the foliage. Bedroom 2: Zero stars, because it doesn’t exist. The listing shows Bedroom 1 in different linens and calls it a second room. Bedroom 3 / Living Room: 4.5 stars. My teenage daughter and I shared this space since the third bedroom also doesn’t exist. She took the convertible sofa; I got the bed on wheels. The lemon orchard view was lovely, though the balcony faces away from the water. We raised the false advertising with Stefano — after his welcome briefing covering the bread knife, the microwave, and unrequested day trip recommendations, which consumed our first hour. Stefano blames Airbnb. Airbnb removed it. Their reason: retaliation for a rule or policy enforced by the host. No rule was enforced. When I asked them to identify specifically which rule, I got no answer — just that a specialised team had decided and the decision could not be overturned. I want to be clear about something. I told Airbnb directly that the refund is not the point. This has always been about integrity — about whether a host can advertise a room that doesn’t exist, dismiss a guest who raises it, and face no accountability whatsoever. Airbnb claims to uphold standards. In this case it has removed the one tool a guest has to warn others and left a false listing standing. Has anyone successfully appealed a review removal on these grounds? Any advice genuinely appreciated. [link] [comments] |
Want to read more?
Check out the full article on the original site