Should I explain to the client why the photos look bad?

Our take

Navigating the delicate balance between transparency and professionalism in photography can be challenging, especially when faced with difficult lighting conditions. In your case, addressing the photo quality upfront may foster trust and understanding with your client. By explaining the circumstances that led to the suboptimal results—such as the venue's poor lighting and your efforts to enhance the images—you can demonstrate your commitment to quality and authenticity. This proactive approach not only clarifies any concerns but also positions you as a conscientious and relatable artist.

Hi.
So I am a low-tier event photography that does a lot of work for university society events. I am editing through a shoot that was from a performance showcase type event. The thing is that the venue that they held the showcase in (a random church) had really bad lighting which forced me to bump my ISO wayyyyy up and hope I can fix in post. Well now that it has come to editing and I have applied heavy denoise and fixed exposure, everyone's faces looks so incredibly wrong. It is fine for the most part but if anyone zooms in even the slightest bit they will be able to tell something is off.

My question is, when I deliver the photos should I immediately acknowledge how weird they look and explain why or am I better just waiting to see if they ask about it? I don't want them to secretly think I am simply a bad photographer/editor without me knowing.

Any input is much appreciated

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#health and wellness#luxury photography#fashion photography#wellness photography#event photography#bad lighting#photos#university society events#ISO#editing#performance showcase#denoise#exposure#post-processing#venue#client#photographer#editor#face appearance#delivery